Expert SunSystems & NetSuite Support,
Training, and Professional
Services
A complete range of support, training, and professional services to help you
maximise the value of your
Infor SunSystems or Oracle NetSuite investment.
Training Options
We offer flexible training formats to suit different learning styles and organisational needs
Remote Training
Flexible online sessions that allow users to learn from any location.
On-Site Training
Tailored training delivered directly at your organisation.
Group Training
Structured sessions designed for teams to learn together and share knowledge.
One-to-One Training
Personalised training for users with specific requirements
Refresher Sessions
Robust audit trails, controls, and compliance capabilities to meet the demands of regulated industries.
How Can We Help?
Choose the service you need and learn how FinanSys can support you.
Professional Services
From implementation and upgrades to optimisation and consultancy, our professional services help
ensure your system is aligned with your business needs and delivering maximum value.
Support
Get fast, reliable help from our experienced support team. From troubleshooting issues to guidance on
system functionality, we ensure your systems continue to run smoothly.
Training
Empower your team with expert training designed to improve system knowledge, increase efficiency,
and help users get the most from your software investment.
Why Choose FinanSys Support
Professional Services
Delivering Successful Projects and Long-Term Value
FinanSys Professional Services provide the expertise, methodology, and guidance needed to ensure your project delivers real results.
Implementation & Project Services
Our proven project methodology ensures systems are delivered on time, on budget, and aligned with your business objectives.
- Project management and project planning
- Business analysis and requirements gathering
- System design and configuration
- Technical installation and integration
- System migration and cut-over management
- User acceptance testing
- Project team training
- Post-project review
Ad Hoc Consultancy & Optimisation
Beyond implementation, FinanSys provides expert consulting to ensure your systems continue to evolve with your organisation.
- System upgrades and migration to the cloud
- New module implementation
- Process improvement and workflow optimisation
- Business and technical system health checks
- Report development and analytics support
- Custom system enhancements
- Remote consulting services
Technical Support
Responsive, Expert Support When You Need It
FinanSys provides dedicated technical support to ensure your SunSystems or NetSuite systems operate efficiently and reliably, with an experienced team that resolves issues quickly
- Advice on system configuration and implementation
- Diagnosis of software, configuration, and data issues
- Guidance on system functionality and best practices
- Assistance with system administration
- Technical troubleshooting and issue resolution
- Remote support via secure remote access
- Free-of-charge access to software upgrades, new versions, service packs and patches as released by Info
- Completion of minor technical resolutions using remote access via TeamViewer
Support Desk & Hours
Our expert support team is available 24 hours a day, Monday to Friday (GMT/BST) to keep your systems running smoothly
We follow a structured escalation model to resolve issues quickly and effectively
Line Support
Rapid diagnosis and issue resolution
Line Support
Advanced investigation and troubleshooting
Line Escalation
Coordination with the software vendor when required
Training
Empower Your Team to Get the Most from Your Systems
Knowledge gaps can limit how effectively your team uses SunSystems or NetSuite. Our expert-led training ensures your users stay confident, capable, and fully equipped.
Training Options
We offer flexible training formats to suit different learning styles and organisational needs
Remote Training
Flexible online sessions that allow users to learn from any location.
On-Site Training
Tailored training delivered directly at your organisation.
Group Training
Structured sessions designed for teams to learn together and share knowledge.
One-to-One Training
Personalised training for users with specific requirements
Refresher Sessions
Robust audit trails, controls, and compliance capabilities to meet the demands of regulated industries.
Get the Support You Need
Whether you need implementation guidance, expert training, or ongoing technical support, FinanSys is here to help.
Talk to our team today to discuss how we can support you.